Q1. How long is the promotion running for?
A1. The promotion runs from 00:00 on 12 October 2026 until 23:59 on 4 January 2027. The late entry draws opens from 00:00 on 5 January 2027 until 23:59 on 24 January 2027.
Q2. Who can enter and what age do they need to be?
A2. This promotion is open to residents of the United Kingdom only. You must be aged 18 or over to enter.
Q3. Do I need to make a purchase to enter the promotion?
A3. Yes, you must purchase a qualifying Mutti product to enter. Please refer to the full promotional terms and conditions for a list of qualifying Mutti products.
Q4. How do I enter?
A4. Scan the QR code from promotional pack or communications/posters and enter your details including first name, last name, email address, mobile number, select which retailer you would like your digital eVoucher for should you win, country of residence and upload an image of your original physical till receipt clearly showing the qualifying Mutti product and date purchased to find out online instantly on screen if you have won.
Q5. How many times can I enter?
A5. You can enter once per email, phone number & receipt per day.
Q6. I don't live in the United Kingdom; can I still enter?
A6. Sorry, if you don't live in the United Kingdom, you cannot enter the promotion.
Q7. What Prizes are you giving away?
A7. Level 1: 1 x 5 night food experience trip to Parma Italy for 2 people awarded via Prize Draw.
Level 2: 50 x Mutti Italian Hampers.
Level 3: 2,001 x Mutti product eVouchers worth £5.95
Q8. How are winners selected?
A8. Level 2 and 3 Prize winners are selected via 'Open Winning Moments'. The first entrant to make a valid entry on or after a winning moment will win one of the available Instant Win Prizes. If no one enters at a winning moment, the Prize rolls over to the next valid entry. The Winning Moments have been pre-allocated using a computer-generated algorithm and are randomly seeded throughout the promotional period.
Level 1 prize will be awarded via a random prize draw.
Q9. How will I know if I have won?
A9. If you have won a Level 2 or 3 prize, you will be notified immediately on screen. If you have won the Level 1 prize, you will be notified by phone or email by 28 January 2027.
Q10. What do I need to do if I win?
A10. Level 2 and 3 prize winners will receive an SMS to the mobile number you entered with. The SMS will contain details on how to claim your prize.
Q11. How and when will I receive my Prize?
A11. Level 2 prizes will be dispatched within 28 days of a valid claim. Level 3 prizes will be delivered via SMS within 28 days of a valid claim.
Q12. How do I know if I have lost?
A12. You will be notified immediately on screen whether you have won or lost an Instant Win Prize.
Q13. How many prizes can I win?
A13. You can win one prize per prize level.
